The method, the deliverable, and what happens with your data.

1. What you pay, and what you get

Two plans, flat, cancel anytime. Everyone starts with a free first diagnostic.

No per-client fee. On the agency license you can run one client or fifty for the same monthly rate.

Custom builds. If the diagnostic surfaces an implementation that would help — a CRM, a lead-generation system, a dashboard, an SOP library — that work is scoped and priced separately. Published starting ranges are on the home page. The subscription itself never carries an invoice beyond its monthly rate.

2. What is included

Owner plan ($249/month, first diagnostic free):

• Your free first diagnostic. 20-minute intake, full 13-section report in the same session, with Monte Carlo revenue projection and Investor Readiness Score. No card to run it.
• Running plan. One move a week, pulled from your own roadmap. Check it off and the next one takes its place.
• Your AI consultant. It has read your whole diagnostic. Ask it anything about your business, any hour.
• Re-run anytime. When the business changes, run the diagnostic again. Every past version stays on file for side-by-side comparison.
• Downloadable report. Formatted to hand to a partner, a lender, or an investor.
• Direct email to Jake for product questions.

Agency license ($997/month beta, unlimited clients):

• Everything above on each of your clients, including a free first diagnostic for every one of them.
• Agency HQ dashboard. Per-client profile, intake, blueprint, live session tooling, delivery, communications.
• The daily tool for each client between meetings. On your license, under your agency's name. Clients see your agency name and a line disclosing that you can see their activity so you can prepare for meetings together.
• Pre-meeting rollup per client. The engine aggregates what the client did since you last spoke and writes five to seven tailored follow-up questions. Deterministic fallback if the engine is unreachable.
• Your own firm, client #0. Your own firm is the first business you put through it — which is also how you get comfortable with the output before you run it for a client.
• Priority support for setup and escalations.

3. What is not included

Honest list so nothing surprises you later:

• Not accounting, bookkeeping, or tax work. VentureFrame reads your financials with you and flags what the numbers say. It does not close books, file taxes, or do the work of a licensed accountant. Keep your accountant.
• Not legal advice. It flags structural or contract issues it spots. It does not draft contracts or represent you.
• Not investment, lending, or financial advice. The Investor Readiness Score is a planning indicator, not a valuation and not advice to invest, borrow, or deploy capital.
• Not an always-on monitor. The product only works when the owner, or the agency, uses it. It does not watch the business, text you alerts, or take action on its own.
• Not a replacement for human judgment. AI can get things wrong. Every diagnostic is reviewable before it goes out, and the system shows the source answers next to the report so a human can check any claim against what the client actually said.
• Not implementation. The diagnostic identifies what would move the business. Actually building CRMs, dashboards or automations is scoped and priced separately as its own engagement.

4. Refunds and cancellation

• First diagnostic is free. No card required, no auto-conversion. If you decide not to continue, you keep the diagnostic and we don't chase you.
• Month-to-month. Both plans are cancel-anytime from inside the dashboard. Access continues through the end of the paid period.
• Published refund policy at /refunds/. The refund policy is what we actually do, written in plain words.
• If a diagnostic missed the mark: email support@ventureframe.net. The system can regenerate it against the current intake state at zero cost, or we part ways cleanly.

5. Your data

• You own your data. Every intake answer, every diagnostic, every session note belongs to you.
• We do not sell data. No third parties, no analytics resale, no aggregated licensing.
• We do not train models on your content. Intake answers go to Anthropic's Claude to write the analysis, and Anthropic does not train on API traffic. The method itself is our own.
• Export anytime. Download your reports from the dashboard. Full export on request at support@ventureframe.net.
• Deletion on request. We retain only the minimum needed to prove the deletion happened (email plus date).
• Isolation. On the agency license, every client row is isolated at the database layer. An agency sees only its own clients, never another agency's. The trust page has the detail.

6. Who runs the diagnostic

The intake and the diagnostic are generated by the engine. On the owner plan the system itself delivers; on the agency license the agency reviews each diagnostic before it reaches the client, and runs the live sessions. Jake handles setup and escalations. VentureFrame is a one-person firm.

7. If something isn't working

Email Jake at support@ventureframe.net. For a bad diagnostic, the system can regenerate it against the current intake state; for a product issue, the fix usually ships the same day. For anything we can't fix, cancellation is one click.

8. Legal and governing law

• Governing law: Wyoming, United States.
• Privacy policy at /privacy/. Terms at /terms/. Refund policy at /refunds/. Trust and security at /trust/.
• Disputes: handled directly first. If it goes further, Wyoming state law and small-claims court are the default.
• Question we did not answer: email support@ventureframe.net and it will be added to this page.