Refund policy

If it didn't work for you, we make it right.

One product, one policy, no fine print. VentureFrame sells a single thing: the Agency License at $997/month beta pricing, cancel anytime, and that beta rate is held for as long as you stay subscribed.

The policy in one paragraph

Inside your first 30 days on the Agency License, if VentureFrame doesn't deliver what I said it would on the demo, email me at support@ventureframe.net and I'll refund the month in full, no questions. After the first 30 days, cancel any time and the next month never charges. No annual lock-in, no cancellation fees, no proration disputes.

Full refund window

30 days from your first successful payment. Email support@ventureframe.net from the address on the account. Refund lands in 5-10 business days via the original payment method.

After 30 days, cancel any time

Log into your Agency HQ dashboard and cancel from account settings, or email me. Next month never charges. Your client records stay accessible read-only for 90 days after cancellation so you can export them or hand off engagements. After 90 days, the data is deleted per our trust page.

Cancel vs. pause

If you're taking a break rather than leaving for good, tell me and I'll pause your license instead. Client records stay intact and the license reactivates the moment you resume payments. Better than cancel-and-resubscribe because nothing needs to be re-onboarded.

What's not covered

Questions

Email support@ventureframe.net. I reply personally, usually within a business day. This is a small firm.